Accessibility Statement

JUNGSAEMMOOL is committed to providing a positive digital experience for people with disabilities and to improving the accessibility and usability of our United States website and online services.

Our Commitment

We work to make our digital services perceivable, operable, understandable, and robust, including for customers who use assistive technologies. We consider accessibility in design, development, content, testing, and vendor management.

Accessibility Standard

We endeavor to conform our customer-facing website and core shopping experience to the Web Content Accessibility Guidelines 2.2, Level AA. Conformance is an ongoing goal, and some content or functionality may not yet fully meet every success criterion.

Ongoing Work

Our accessibility efforts may include:

  • Including accessibility in design, development, content, and vendor practices.
  • Testing with automated tools, keyboards, screen readers, zoom, and other assistive technologies.
  • Reviewing key customer journeys and prioritizing remediation based on impact and severity.

Third-Party Content

Our website may include third-party tools or embedded content that we do not fully control. Where reasonably practicable, we will provide assistance or an alternative.

Need Assistance or Want to Report a Barrier

If you have difficulty using our website, need an alternative format, or encounter a barrier, email support@jungsaemmool.us We will make reasonable efforts to assist through an accessible method.

To help us investigate, please include:

  • The webpage or feature and a short description of the issue.
  • Your device, browser, assistive technology, and preferred contact method, if you are comfortable sharing them.

Please do not send payment-card details, passwords, or sensitive health information. We review feedback within a reasonable period and, where possible, offer an accessible alternative while a barrier is evaluated.

Contact Information

Accessibility questions and feedback may be directed to:
JUNGSAEMMOOL BEAUTY USA INC.
Attn: Digital Accessibility
530 Technology Dr, Suite 100, CA 92618-1350
Email: support@jungsaemmool.us